FAQ
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What is CoriumSacs?
Oh, we’re so glad you asked! CoriumSacs is where leather meets art, and everyday
accessories become something much cooler. We create leather goods that are quirky, bold, and built to last. Think of us as the rebels of the leather world—mixing dope designs with a healthy respect for craftsmanship. Fun fact: Corium is Latin for dermis (the leather layer of skin), and Sacs is French for pouch. Pretty cool, right?
Do you really handcraft everything?
Well, here’s the deal—while many of our products are hand-stitched with care, we also use machine stitching for durability and precision on certain pieces. We believe in using the right technique for the right product, always keeping quality at the forefront. Whether it’s hand-stitched or machine-made, you’re getting the best of both worlds!
Where does your leather come from?
We source all our leather ethically from government-certified tanneries, so you can rest easy knowing that we’re legit. Most of our leather is cow, goat, or sheep, and for those who like a little something extra, we also offer exotic designs. But let’s be clear—no illegal exotic nimal skins here. We’ve got standards! If you ever want proof of where your leather came from, just ask—we’ll send you certification on demand.
Will my CoriumSacs product age like fine wine?
Oh, absolutely. Just like a good leather jacket or those old-school vinyl records, our leather products get better with time. They’ll soften, develop their own unique character, and become your trusty sidekick on every adventure. Aging gracefully is an art, and our bags have mastered it!
What’s up with shipping? When can I get my hands on my new bag?
Patience, young grasshopper. We craft each order with care, so shipping can take
7-14 business days, depending on your location. If you’re outside India, international shipping times vary—sometimes customs likes to take its sweet time, too.
Do you really use exotic skins? Is that even legal?
We do offer exotic designs, but no worries—all our materials are 100% legal. We only
use ethically sourced, government-approved skins, and we’re committed to sustainable and responsible practices. No shady stuff here, just beautiful leather with a unique twist. And remember, no illegal or endangered animal skins ever.
Can I get a certificate of authenticity for my leather?
Absolutely! We can provide a certification on demand for any leather used in your
product. Just let us know, and we’ll send the details—because transparency is our middle name (not literally, but you get it).
Can I track my order? Or do I have to meditate on it until it arrives?
As much as we’re into the whole zen thing, no need to meditate! We’ll send you a
tracking link as soon as your order’s shipped. You can check its progress and daydream about your new CoriumSacs product until it shows up at your door.
Do you ship internationally?
Heck yes, we do! Whether you’re in Tokyo, Toronto, or Timbuktu, we’ll get our leather
goodness to you. Just note that shipping costs and times vary based on where in the world you are (we wish we had teleportation powers, but we’re still working on that).
I’m not sure which product to get. Help?!
We got you! Think of it this way: Are you a Smoker’s Hub kind of person, rolling your
way through life? Or maybe you’re more of a Music Lover, grooving to your own beat? Browse our collections or DM us on Instagram—we’re basically leather therapists and can help match you with your dream accessory.
My product looks a little different from the picture. Is that normal?
Totally! Since every item is made using natural leather, slight variations in color and texture are to be expected. It’s like getting your very own snowflake—no two CoriumSacs products are exactly the same!
Can I return my order if it doesn’t vibe with me?
We want you to LOVE your CoriumSacs gear, but if it’s not a match made in leather
heaven, you’ve got 30 days to return it (unused and in its original condition, of course). Drop us an email, and we’ll help you out. Just remember, no worn-out, torn, or "I took this on a world tour" items, please.
Are your products eco-friendly?
Mother Nature is definitely part of our crew. We source our leather ethically, use
sustainable practices wherever possible, and believe in creating high-quality, long-lasting products that reduce waste. No fast fashion here—just slow-crafted, sustainable awesomeness.
Can I visit your studio and see the magic happen?
We’d love to have you! But because we’re crafting 24/7, visits are by appointment only. If you want to swing by our design studio in Noida (where all the magic happens), just hit us up to schedule a time. Warning: You may never want to leave.
Do you do custom orders? I have a wild idea!
YES! We love wild ideas. Custom orders are our jam. Just drop us a message with
your vision, and we’ll see if we can turn it into a leather reality. Keep in mind, custom orders take a bit longer because we want to make sure it’s perfect.
How do I care for my CoriumSacs product?
Treat it like a dear friend. Keep it dry (leather doesn’t love water), use a leather
conditioner once in a while to keep it soft and supple, and avoid sharp objects (unless you’re going for that “battle-scarred” look). Oh, and never leave it in direct sunlight—leather tans better than we do!
Can I return a custom order?
Oof, this one’s tricky. Since custom orders are made just for you, we can’t accept returns unless there’s a defect or damage. But don’t worry, we’ll make sure you love it before we start crafting!
Do you offer any discounts or promo codes?
Who doesn’t love a good deal? Keep an eye on our social media and subscribe to our newsletter for exclusive offers, discounts, and secret sales. We promise we won’t spam you (we like to keep it classy).
Do you accept hugs as payment?
If only! Sadly, we can’t pay our artisans in hugs (they’ve got bills to pay), so for now,
we’ll stick to traditional payment methods like credit cards, PayPal, and magic beans (just kidding about the beans).
I’ve got more questions, who do I talk to?
We love a good chat! Email us at support@coriumsacs.com or slide into our DMs on Instagram, and we’ll get back to you faster than you can say “CoriumSacs rocks.”